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MICROSOFT ADS ENCYCLOPAEDIA

Ad quality and Quality Score components on Bing

Quality Score directly influences your cost per click and auction competitiveness on Bing. Here is how Expected CTR, Ad Relevance, and Landing Page Experience are scored.

Quick answerMicrosoft Quality Score is a diagnostic metric from 1 to 10 measuring the quality and relevance of your ads. It consists of three core components: Expected Click-Through Rate (eCTR), Ad Relevance, and Landing Page Experience, each rated Above Average, Average, or Below Average.
Section 01

How Quality Score determines auction rank and CPC#

In the Microsoft Advertising generalized second-price auction, Ad Rank equals your effective maximum bid multiplied by Quality Score.

A keyword with a Quality Score of 8 or 9 can outrank a competitor bidding 50% more with a Quality Score of 4 as documented in Microsoft Quality Score Overview, 2026.

Section 02

The three sub-score components evaluated#

Quality Score is determined by three independent sub-scores, each rated Above Average, Average, or Below Average relative to competitors:

  • Expected Click-Through Rate (eCTR): The historical likelihood that your ad will be clicked when shown for this search query.
  • Ad Relevance: How closely your headline and description copy match the user's explicit search intent.
  • Landing Page Experience: Page load speed, mobile responsiveness, content depth, and transparency as outlined in Microsoft Auction Guide, 2026.
Section 03

The mathematical cost impact of high Quality Scores#

Achieving a Quality Score of 10 provides up to a 50% discount on actual cost per click, while scores below 5 incur severe pricing penalties.

1 to 10
the diagnostic scale where scores of 7+ deliver significant cost-per-click discounts
Section 04

Optimizing landing page experience for Bing crawlers#

Bing crawlers prioritize Core Web Vitals, fast initial server response times, high textual keyword density, and clear privacy policies to award Above Average landing page ratings.

Explore our Microsoft Ads Hub for Quality Score diagnostic tools.

Section 05

Quality Score diagnostic recovery matrix#

The table below outlines specific remediation actions based on lagging sub-scores.

Actionable remediation for low Quality Score components
Lagging ComponentCurrent RatingImmediate Remediation Action
Expected CTRBelow AverageAdd promotional extensions, test curiosity hooks, refine match types
Ad RelevanceBelow AverageInclude exact keyword terms in Headline 1 & Path fields
Landing Page ExperienceBelow AverageImprove page speed, add matching H1, remove pop-up overlays
Questions

Frequently asked questions#

What is a good Quality Score on Microsoft Advertising?

A Quality Score of 7 or higher is considered strong, earning cost-per-click discounts in the auction. Scores of 5 or 6 are average, while scores below 5 require remediation.

How often does Microsoft update Quality Scores?

Quality Scores are recalculated daily as new auction impressions, clicks, and crawler visits occur across your keywords.

Can a high bid compensate for a low Quality Score?

A high bid can temporarily win ad rank with a low Quality Score, but you will pay substantially higher CPCs and suffer lower ad impression share.

What is the fastest way to improve Expected CTR?

Add prominent ad extensions (Sitelinks, Callouts, Image Extensions) and test compelling value propositions in Headline 1 to increase click-through rates.

Where can I view Quality Score sub-components in Microsoft Ads?

Customize your Keywords table columns by navigating to Modify Columns > Quality Score and checking Expected CTR, Ad Relevance, and Landing Page Experience.

Keep reading

Read more on this topic#

Ready to slash click costs through Quality Score recovery?

folkfox performs technical keyword-to-page audits that systematically lift Quality Scores on Microsoft Advertising.